Privacy Policy

Oarsum is a paddle-tracking app provided by Oddsplash LLC ("we," "our," or "us"). This policy explains how we handle information when you use Oarsum, oarsum.com, and our support services.

Your paddle history is stored on your device. Apple services may provide synchronization, health storage, and backup according to the features and settings you use.

Depending on the features you use and your sharing settings, we collect usage, device, and paddling activity information, including location-related information, to operate and improve Oarsum, maintain reliability, and develop community features.

We do not sell, rent, or trade your personal information, provide it to advertising networks or data brokers, or track you across unrelated apps and websites for advertising. No personal Oarsum account or sign-in is required to use the app.

Location and paddle records

With location permission, Oarsum records your location during a paddle to draw your route, calculate distance and speed, and maintain your trip history. Recorded GPS tracks are stored in the app and may be saved to Apple Health with your permission. Private iCloud features may synchronize selected trip information and route previews between your Apple devices.

When Community Water Activity sharing is enabled, we receive reduced activity and location information to understand paddling areas and activity patterns, improve water information, and develop community features. Full recorded GPS tracks are not part of routine analytics or community contributions. You can separately export a route, share it with another service, or attach route information to a support report.

Health, fitness, and motion

You choose whether Oarsum can use Apple Health and device motion to provide workout, fitness, and paddling metrics. Your app and Apple services handle these records under your permissions and settings. Raw Health samples are not uploaded to our servers. Optional paddle analytics uses reduced activity information rather than raw Health records.

Support, feedback, and water reports

When you contact us or submit a report, we receive the information you provide and relevant app, device, or activity context. This may include your message, a reply address, water information, and attachments you choose to send. We use it to respond, investigate problems, and improve Oarsum. Submitting a report does not automatically publish it or change the public water database.

Usage and technical information

We collect app and website usage, device, performance, diagnostic, and security information to understand feature use, fix problems, and prevent abuse. Identifiers help us recognize an app installation or website visit and prevent duplicate submissions. They do not require a personal Oarsum account.

You can manage optional sharing in Oarsum Settings, including diagnostics, paddle analytics, and Community Water Activity. Separate contributions and support attachments have controls within those features. Granting location, Health, or motion access does not grant permission for every kind of sharing.

Manage device permissions in Apple settings. Turning off a sharing feature stops future submissions through that feature; it does not automatically remove information already shared. Separate features and necessary security processing have their own purposes and controls.

Website analytics has its own choice, separate from the app. You can change it through Privacy choices in the website footer.

Your device and Apple services

Your app stores paddle records using Apple's device protections. Apple Health, private iCloud synchronization, and iCloud Backup may also store information according to your settings. Their storage and deletion controls are separate from information held by Oddsplash.

Information you have shared

We keep information for the purposes described in this policy, considering its type, service needs, security, legal obligations, and applicable deletion requests. We may keep support and operational records to resolve issues and maintain the service. Community contributions and historical statistics may be retained over time to support community features and long-term improvements.

Deleting a local trip, deleting the app, or switching off sharing does not automatically delete information already submitted to us, copies in Apple services, or exported files. We may not be able to identify information associated with you when it has been combined into statistics or is not linked to your identity. This does not limit rights that apply to personal information we can identify.

Security

We use encrypted connections, restricted access, and other reasonable safeguards. No storage or transmission method is completely secure. Protect your devices with a passcode and keep software updated.

If a breach affects information we hold, we will investigate and notify affected people and regulators as required by applicable law, explain what was affected, and provide appropriate guidance.

Apple processes Oarsum+ purchases. We receive purchase and subscription information to unlock paid features, help with purchase questions, and meet legal obligations. We do not receive your card details. Apple handles payment data under its own terms and privacy policy.

Product features, subscription terms, and export allowances are described in the app and our Terms of Service. Product allowances do not limit privacy rights available under applicable law.

We use service providers to deliver Oarsum, respond to support, maintain security, and understand usage. They process relevant information for these purposes under applicable arrangements. Apple services you use are also governed by Apple's terms and privacy information.

Website visits and forms

When you visit oarsum.com, our providers process technical request information to deliver and protect the website. When you submit a form, we receive what you provide and relevant request context to respond and prevent spam. Form submissions are not made public through the website.

Website analytics

Website analytics helps us understand visits, feature interest, download campaigns, and technical problems. It may include browser and device information, pages and actions, referring or campaign information, identifiers, and approximate location based on your internet connection. The website does not request your device's GPS location.

We use browser storage to remember your privacy choice and, when analytics is enabled, distinguish visits. We ask for permission where required by applicable law. You can change your choice through Privacy choices in the website footer.

PostHog analytics does not receive your support messages, form contents, raw Health records, full recorded GPS tracks, payment details, or Paddle Intelligence conversations. We do not use session recordings or automatic capture of everything you type or view. App analytics does not use your internet connection to determine your location; website analytics may do so as described above.

Apple Maps

Apple processes map requests needed to provide maps and related features. Website map demonstrations do not request your device location. Apple's Maps Terms of Use apply.

Sharing and legal requests

We disclose relevant information to service providers for the purposes above. You can also direct sharing by exporting a paddle, using Apple services, or submitting support content. Recipients of files you share handle those copies under their own practices.

If a valid legal request requires disclosure, we require proper legal authority and disclose only information necessary to comply. We notify you unless legally prohibited and retain records of such requests. We can provide only information we actually hold.

Provider privacy information: Apple, Supabase, Cloudflare, and PostHog.

Oarsum is not designed for children under 13, and we do not knowingly collect their personal information. If you are under 13, please do not use the app. If you believe a child has provided personal information, contact us so we can take appropriate steps, including deletion as required by law.

Parents and guardians can manage app access and permissions through Apple's parental controls.

Your records

You can review, edit, and delete paddle records in Oarsum and use available export features. Exported files contain route information; manage those copies with their recipients. Deleting the app removes its local app data; offloading the app preserves documents and data. Manage Apple Health, private iCloud records, and backups through the relevant Apple services and any controls offered in Oarsum.

Information held by Oddsplash

You can contact us about personal information we hold, including support messages you send. We may need information to verify and locate a request. Some activity and statistical information cannot reasonably be linked back to you; in those cases, we may be unable to locate an individual contribution. We respond within the time required by applicable law.

You can withdraw optional sharing choices in the app and website and revoke device permissions in Apple settings. Withdrawal does not affect lawful processing before withdrawal.

European Union and United Kingdom

Where the EU GDPR or UK GDPR applies, you may have rights to access, correct, erase, restrict processing, receive a portable copy, object, and withdraw consent. You may complain to your local supervisory authority or the UK's Information Commissioner's Office.

Depending on the processing, we rely on providing requested services, consent where required, legitimate interests in security, support, and service improvement where not overridden by your rights, or legal obligations. Health information subject to special-category requirements is processed with your explicit permission for the functionality you choose.

California

Where the CCPA or CPRA applies, California residents may have rights to know, access, correct, delete, and obtain a portable copy of personal information, and to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. Contact us about applicable rights.

Australia and New Zealand

You may request access to or correction of personal information we hold and raise privacy complaints with us. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner or New Zealand's Office of the Privacy Commissioner. We respond as required by applicable law.

Singapore

Where Singapore's PDPA applies, you may withdraw consent and request access to or correction of personal data. We use information for the purposes described here or as permitted by law, retain it for service and legal needs, and apply legally recognized safeguards for overseas transfers. We assess and notify notifiable breaches as required by the PDPA.

Other locations

You may exercise other rights available under the privacy laws that apply to you, including laws in Switzerland, Bermuda, Brunei, Israel, and Japan. Use our existing contact form for privacy questions. We do not require an Oarsum account to contact us.

Oddsplash LLC is based in the United States. Information handled by our providers may be processed in the United States or other countries where they or their service providers operate. Apple services are subject to Apple's applicable terms and privacy information.

We use contractual, organizational, and security safeguards appropriate to the service and applicable law. Depending on your location, these may include adequacy decisions, Standard Contractual Clauses, a UK transfer agreement or addendum, or another legally permitted mechanism. Contact us for information about applicable destinations and safeguards.

We may update this policy as our services, practices, or legal requirements change. The current policy is published at oarsum.com/privacy and linked from the app.

We provide notice of significant changes in the app or on the website as appropriate. Where a material change requires renewed consent, we obtain it before applying that change. A policy update does not itself enable sharing or replace consent required by law.

Contact

For privacy questions, contact Oddsplash LLC through the contact form. Our Privacy Officer and Data Protection Contact is Eric Shine. This contact serves as Oddsplash's privacy officer or data protection officer where required. We respond within the time required by applicable law.

Resources

• Oarsum App Store privacy information
• Apple Health App & Privacy
• Apple Location Privacy

This policy does not limit rights or obligations under applicable law.